Many of us should put a little thought into what it is that we want to achieve by proving that we are right and, thus, that others are plainly wrong

Many of us should put a little thought into what it is that we want to achieve by proving that we are right and, thus, that others are plainly wrong.  Most of the times what happens is that we win a quarrel but lose an acquaintance, even a friend.  We seriously should stop to ask ourselves why is it that we deviate so much from our goals when we feel challenged or afraid.

Every intelligent professional knows that when we deal with people, be it to provide a service for a client, negotiate a contract, or motivate an employee, if we make them feel worthy they will care a lot for what we have to say; however, as soon as they utter a word in the wrong direction, it is very difficult for us to stop ourselves from letting them know how wrong they are, with the inevitable consequence: our power to inspire is gone, and we are just left with a discussion between our hands.

This is possibly the most common way to boycott ourselves, as human beings, and our businesses.  Maybe we are just being human; maybe it is in our nature to be foolish, so, how do we move beyond needing to be right to the point where we truly show we care for others and our business?  

There are studies that have tested thousands of communicators and identified a common practice among the most successful ones. These people work to not make others be wrong.  And, how exactly do they do it?

These successful communicators lowered their expectations of the others’ behaviors before meeting with them.  As it turns out, this lowered the chance of making a big deal out of what was said during the climax of the conversation.  These communicators consciously decided to arrive to a meeting not to make the person be wrong but to focus on the areas where he or she was knowledgeable and had a good point.  Eventually, when the time came and these people showed less than perfect understanding, the communicators were able to react calmly and get the best out of the situation.

This may not sound ‘business professional’ to some, until you stop to think that it is much better than the alternative: putting yourself into a communication fight to prove who is the cleverest, most intelligent, and wisest person in the room.  You can be right, but you most definitely don’t need to make others be wrong to prove it.

Become the Leader Your Company Needs. Get My 6 FREE Leadership Videos Here: www.JohnHersey.com

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