It is important to understand your role in the conflict as, undoubtedly you have a part in it, no matter how big or small you think it is

It is important to understand your role in the conflict as, undoubtedly you have a part in it, no matter how big or small you think it is. When a conflict happens, it is a passionate affair, and it is easy to lose perspective on what you would like to do, instead of doing what is called ‘reacting’ to the situation. There are always two sides to a story and this is true when a disagreement presents itself. You will often find that if you ‘react’ to the stimuli, you will act in such a way that is not by choice, and therefore have an equal blame in the circumstances. It is very important that you define who you are in this conflict by your own terms, and not ‘play ball’ just because the team member who annoyed you did. It is best to avoid heated decisions such as angry emails, or involving office members and inviting them to take sides. Don’t forget that having something in writing can be used against you in the future. It is a good idea to step back, and try to resolve the conflict through verbal communication, which in turn can help you focus on the real issues, and can bring in to focus some points you or your team member may have previously overlooked.

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