Archive for May, 2011

Are you striving to be a successful leader in your business

Are you striving to be a successful leader in your business?

A good mindset is the number one thing every successful leader needs. If you’ve been thinking about starting your own business, your mindset is something you defiantly need to work on.

A leader also needs to have a lot of generosity. This begins with the willingness to show up at every meeting and share all your creative ideas with everyone. You have to want to help others succeed, just as much as you want to succeed. A leader finds a place to make all others comfortable in helping them with their mindset.

A leader needs to let their guard down once in a while and let others know that they are human, that they can be a little venerable. When being venerable, you can take risks and accept the opinions of others as a good opinion.

A leader needs to have candor. This gives you the freedom to be totally honest with the people you want to confide in. Being vulnerable gives you the ability to share your hopes and fears. Having candor allows you to constructively handle information that others input.

A leader needs to be accountable. They need to always follow through on what they say their going to do. Always follow through on promises, it’s not all about taking, it’s about giving also.

When building your own business, you need to have a strong relationship with everyone in your business. You have to build trust within each other. Let others state their opinions and bounce it off of each other, this is what a true leader does. By using generosity, venerability, candor and being accountable will get you the mindset that a real leader needs.

Whereas, linda caballero-sotelo is a longtime businesswoman and san diego resident, who has successfully served as president and chief executive officer of the san diego county hispanic chamber of commerce; and whereas, under the leadership and guidance of linda caballero­sotelo, the san diego county hispanic chamber of commerce has created and promoted opportunities for hispanic businesses and has taken a leadership role in the community for the benefit of businesses and consumers alike; and whereas, the san diego county hispanic chamber of commerce has benefited from linda caballero-sotelos’ leadership and passion for the organization’s diverse set of programs as well as its overall success; and whereas, linda caballero-sotelo has been one of the most influential community and civic leaders in the city of san diego, having served with community organizations including, among many others, san diego better business bureau (bbb), california hispanic chambers of commerce, san diego/tijuana sister cities society, san diego media arts center (latino film festival), san diego latino policy institute (lp

WHEREAS, LINDA CABALLERO-SOTELO is a longtime businesswoman and San Diego resident, who has successfully served as President and Chief Executive Officer of the San Diego County Hispanic Chamber of Commerce; and

WHEREAS, under the leadership and guidance of LINDA CABALLERO­SOTELO, the San Diego County Hispanic Chamber of Commerce has created and promoted opportunities for Hispanic businesses and has taken a leadership role in the community for the benefit of businesses and consumers alike; and

WHEREAS, the San Diego County Hispanic Chamber of Commerce has benefited from LINDA CABALLERO-SOTELOS’ leadership and passion for the organization’s diverse set of programs as well as its overall success; and

WHEREAS, LINDA CABALLERO-SOTELO has been one of the most influential community and civic leaders in the City of San Diego, having served with community organizations including, among many others, San Diego Better Business Bureau (BBB), California Hispanic Chambers of Commerce, San Diego/Tijuana Sister Cities Society, San Diego Media Arts Center (Latino Film Festival), San Diego Latino Policy Institute (LP!), and Small Business Development Network; and

WHEREAS, on April 5, 2008, LINDA CABALLERO-SOTELO will be honored for her dedication, enthusiasm, and commitment to the San Diego County Hispanic Chamber of Commerce and the City of San Diego; NOW, THEREFORE,

BE IT PROCLAIMED, that I, Jerry Sanders, the 34th Mayor of the City of San Diego, do hereby proclaim April 5, 2008, to be “LINDA CABALLERO-SOTELO DAY” in the City of San Diego and commend her for her commitnlent to business development, community service, and leadership.

San Diego, California, Mayor Jerry Sanders, San Diego County Hispanic Chamber of Commerce.  California Hispanic Chamber of Commerce, United States Hispanic Chamber of Commerce

Communication is a catchall phrase for things that go wrong in companies and relationships

Communication is a catchall phrase for things that go wrong in companies and relationships. Unfortunately, the concept is too ambiguous to do anything constructive to fix it.

There are seven communication mistakes that lead to mis-understandings, and cause conflicts between co-workers, and bosses and their subordinates, which lead to low morale and toxic work environments.

They are called the “The 7 Deadly Sins of Organizational Leadership Communication.” This article will address the least understood and most common of these leadership communication sins, a “lack of specificity.”

The “Law of Specificity” states, “the level to which communication lacks specificity is the level to which individuals are required to become mind readers, guess and assume. We all know what happens we assumptions are made.

Three of the most common areas for non-specific communication, which will be addressed in this article, are:

  • Lack of Specific Details
  • Lack of Specific Direction
  • Lack of Specific Meaning

Lack of Specific Details

This is one of the most regularly violated. It’s a simple as leaving out dates, times, and locations, etc. when making a request. Even when one believes they are being specific, often times they are not.
A recent client, who has embraced adding specificity to his communication, and has effectively integrated this strategy into his senior leadership team’s culture, sent me this e-mail recently:

“I will be in the office working on two projects Thursday and Friday. I can take a break to speak with you, though. To be specific, can you call me at 11:30am?”

He thought he was being specific. You may, or should notice, that although he was specific regarding the “time” he wanted a tele-coaching session, he forgot that he gave me two days to choose from.

This type of communication happens all the time. Double check your communication for specificity and ask for clarification when you feel you need it.

Lack of Specific Direction

Another client, a CEO, had a habit of moving things off his desk by putting them in his office manager’s in-basket. Because of his position, the office manager assumed that if he was giving her something “it must be important.”

Every time she would immediately stop what she was doing to work on the latest thing he had given her.

This seems like a very proactive assistant getting things done. The challenge is that it was causing stress and frustration for the office manager, as it prevented her from accomplishing her other priorities.

The problem was solved in 30-seconds by asking the CEO if everything he put in her in-box was an urgent priority requiring immediate attention.   He said, “no,” that he was just trying to get stuff off his desk.

Moving forward the CEO began putting notes on items identifying the required level of urgency. This allowed the office manager to prioritize and schedule those items around her work without having to assume and mind-read.

Lack of Specific Meaning

A wife recently accused her husband of leaving the front door to their home “open” when he came home from appointments during the day. Her meaning for the word “open,” as it pertained to the front door of the home, and the husband’s meaning were found to be very different.

Upon further discussion it was learned the wife meant the door was not “locked” so as to seal the door to keep the cold winter air from seeping through the weather stripping.

The husband’s meaning for an “open” front door was that the latch was not shut and the door was truly open so one could see outside.

Words have different meanings to different people in different contexts.  Often times we assume the other person has our same point of reference. That is often not the case, causing misunderstandings and trust to break down.

A lack of specificity is just one of seven communication mistakes organizational leaders are making when interacting with their peers, direct reports and those they answer to such as shareholders and board members.

To learn more about the communication sin of a “lack of specificity” and the other six deadly leadership communication sins, go to www.HowToImproveOrganizationalLeadershipCommunication.com and download the free special report “The 7 Deadly Sins of Organizational Leadership Communication” which will give you even more case studies with details as to how to fix these sins, communicate like a champion and build a championship organization.

Leadership is quite simply “the greatest thing in every operation that makes any demand on the labour of man”

Leadership is quite simply “the greatest thing in every operation that makes any demand on the labour of man”. If leaders are made in the sense that they can acquire the authority of knowledge, are they born as far as his capacity to inspire is concerned? It is tempting to conclude that this is the case. The ability to give people the intellectual and moral strength to venture or persevere in the presence of danger, fear or difficulty is not the common endowment of all men and women. I believe that at least the basic principles of it could be acquired through education.

Leadership is done from in front. Never ask others to do what you, if challenged, would not be willing to do yourself.

A leader must be technically and professionally competent in his or her field. You must know your business. This is the main necessary condition for winning respect and trust. It applies to women as well as to men.

A leader shares fully in the risks, hardships and dangers of the army or workforce. “Many have often seen him lying on the ground wrapped only in a military clock amid the sentries and outposts of his soldiers”.

A leader inspires others by encouraging them in times of difficulty or challenge, expressing confidence in them and in their ability to surmount the hurdles before them. You can lift people’s spirits with a word of encouragement and support.

A leader reminds people of why they are working and striving – for self, family and comrades certainly, but for that which transcend self.

A leader has to be firm and just in maintaining necessary order. Without certain toughness in this regard you will not will the respect of the group as a whole.

A leader should show humanity, a basic empathy with people. Rejoice with others when any good befalls them, and sympathize when ills overtake them, as they can us all. Give practical help to individual team members in any kind of need where you can do so.

Above all, a leader is there – at the right time and place. Never underestimate the positive influence that your very presence can expert in a situation.

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